Experience a new era of healthcare support with our cutting-edge Virtual Concierge solution. Designed to revolutionize the way healthcare organizations engage with their patients, our AI-powered solution offers personalized assistance and guidance throughout their entire healthcare journey.

By optimizing patient support and engagement, our Virtual Concierge solution empowers healthcare organizations to deliver an exceptional patient experience, fostering improved outcomes and satisfaction.

Enhance Patient Experiences

Our Healthcare Virtual Concierge soution is the ultimate companion for patients, providing personalized assistance and guidance throughout their healthcare journey. From appointment scheduling and medical record access to wellness information and treatment plans, our virtual concierge is here to offer support every step of the way. It's like having a dedicated healthcare advisor available whenever they need it.

Streamline Administrative Tasks

Say goodbye to long wait times and confusing administrative processes. Our Healthcare Virtual Concierge solution streamlines administrative tasks, making it easier than ever to navigate through paperwork, insurance claims, and appointment coordination. Patients can receive instant guidance, ensuring a smooth healthcare experience.

24/7 Access to Information

Patients have round-the-clock access to a wealth of healthcare information at their fingertips. From medical conditions and treatment options to medication information and wellness resources, our virtual concierge solution provides instant answers and guidance, empowering patients to make informed decisions.

Level 1: Basic Customization

• Customize the virtual concierge with your own reference materials in the form of websites, structured content, and more.

• Your bot will be highly conversational across a wide array of domains that utilizes a common LLM and ChatGPT like model.

• Work with our expert AI consultants to fine-tune your results.

• Conversational guard rails if you want your concierge to only provide answers from your materials.

Level 2: Advanced Customization

• Your ChatBot’s underlying LLM will be customized using your underlying corpora and other reference materials our AI consultants will help you source.

• Add video question answering for a more personalized and engaging experience for your users.

• Integrate customized actions to connect the virtual concierge to existing workflows or services.

• Automatically gleaned business insights are used to help you understand your customers’ behavior.

• You have the option to choose from many predefined virtual agents, each with their own unique personality and voice.

• Work closely with our expert AI consultants to fine-tune your results and improve your UX.

• Secure REST based API access to your private LLM models.

Level 3: Enterprise Secure Customization

• Leverage your own locked down Docker containers hosted in your custom VPC or on your site. Your user’s queries and your tailored content never leaves your world staying safe within your secure walls.

• Fine tuned LLM with your own content and reinforcement learning custom training.

• References provided for your concierge’s responses so your users know why your bot is saying what it is saying.

• Customize the look of your virtual agent for an even more personalized experience.

• Work closely with our expert AI consultants to fine-tune your results and improve your UX.