Advanced Customer Behavior Analysis & Prediction
Powerful AI capabilities that predict customer trends and help you understand what makes a loyal customer for your business.
If your company is like most businesses, some of your customers will become amazing, loyal, long term customers, and some will churn, or stop using your product or service. If you know ahead of time a specific customer will be loyal, you might offer them perks, and if you know a customer might lapse, you can reach out to that customer and try to understand what is wrong.
Improve customer retention
Uncover customer trends, renewal, and revenue opportunities to reach new customers that are less likely to churn, and bring better customers on board.
Experience a machine learning model that predicts customer behavior, and communicates which customer attributes predict specific behaviors. That way, you can build your playbook for acquiring and keeping happy customers.
understand and Optimize the customer journey
Teaching machines to predict customer behavior, and communicate which customer attributes predict specific behaviors, allows us to help you build your organizational playbook for acquiring and keeping happy customers.
Seamlessly discover the preferences, tastes, and demographics of your customers so your team can address their needs before there's even a problem.
Ready to predict customer loyalty and lapse?
Request a Free Consultation with an AI Expert.
Read our latest articles to learn more about how customer behavior analysis & prediction can help transform your business
Explaining a Passenger Survival AI Model Using SHAP for the RMS Titanic
See how SHAP values can explain why an AI model decides to predict whether a given passenger will or will not survive.
Inside the Black Box: Developing Explainable AI Models Using SHAP
AI refers to the ability to interpret model outcomes in a way that is easily understood. Learn why it matters.
Explainable AI: Data Scientists Discuss What's Inside the Black Box
Having AI model outcomes that are explainable, or interpretable, is often just as important as having model outcomes that are accurate. In this episode, Xyonix Data Scientists engage in a robust discussion where we explore model interpretability and discuss why you should care.
better understand what exactly makes a great customer
Request a consultation with an AI Expert (not a salesperson) and make sense of your text data.