timeseries

Patient Arrivals Forecaster, A Case Study

Patient Arrivals Forecaster, A Case Study

Patient Arrivals Forecaster

Xyonix partnered with a leading healthcare solutions provider to develop an AI-powered patient census forecasting system. This solution leverages time series models to predict patient arrivals up to five days in advance, enabling hospitals to optimize staffing and resource planning. With explainability features like SHAP analysis and intuitive error metrics, the system builds trust and provides teams with data-driven insights. The project included robust data preparation, fusing multiple data sources while adhering to strict HIPAA compliance, and hands-on guidance in product design and organizational integration. [Read more]

Customer Behavior Analyzer, A Case Study

Customer Behavior Analyzer, A Case Study

Customer Behavior Analyzer

We worked very closely with executives of a major dental insurance company to help better understand their customers. We used historic data to predict future customer behavior and purchase selections. Our models predict which customers are likely to lapse, and which are likely to remain loyal. Our models are also explainable, so it is easier to understand which attributes of a customer are indicative of loyalty or lapse tendencies. In addition to understanding high level customer characterizations, our explainable models describe why a specific customer is predicted to be a lapser or loyalist. [Read more]