Use AI to Forecast Claims

At Xyonix, we design custom AI models that analyze your insurance claims to quickly and accurately forecast insurance claims.

Machine learning is used to improve both the speed and accuracy of the amount forecast for individual claims. This can have meaningful impact on the efficiency of your claims triage process: claims more likely to be large and/or with more uncertainty in outcome can be given more attention sooner, and claims more likely to be smaller and/or more certain in outcome can be settled faster. These insights can improve not only your business results but also your customers’ experience.

Read about one of our recent insurance projects below to gain insight into our capabilities.

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Customer Behavior Analyzer

Customer Behavior Analyzer

We worked very closely with executives of a major dental insurance company to help better understand their customers. We used historic data to predict future customer behavior and purchase selections. Our models predict which customers are likely to lapse, and which are likely to remain loyal. Our models are also explainable, so it is easier to understand which attributes of a customer are indicative of loyalty or lapse tendencies. In addition to understanding high level customer characterizations, our explainable models describe why a specific customer is predicted to be a lapser or loyalist.

Interested in using AI to automatically and accurately forecast claims? Contact us and let’s dig in together.

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Sherri Engvall

“Xyonix’s most impressive characteristic is their passion for helping us solve our problems. They truly believe in what we’re trying to achieve — they’re excited about it. Their members see the value of our work and understand our vision.”

Sherri Engvall, IT Manager @ Delta Dental of Washington [more]